Shipping Policy
Last updated: July 2026
This Shipping Policy explains how Sheeply processes and delivers your orders. Please read it together with our Refund Policy and Terms of Service.
1. Order Processing
Orders are prepared and dispatched within 1–3 business days. This preparation time is already included in the delivery estimates below. You will receive a confirmation email once your order ships.
2. Shipping Destinations
We ship across the European Union (plus Switzerland, Norway, Iceland, Liechtenstein, Monaco, San Marino, Andorra and Vatican City) and to the United States and Canada. If your country is not available at checkout, contact us at contact.sheeply@gmail.com.
3. Estimated Delivery Times
The times below are the total estimated time from the moment you place your order until delivery (preparation and transit included).
| Destination | Total estimated delivery |
|---|---|
| United States & Canada | 10–14 days |
| Germany | 12–18 days |
| France & Portugal | 12–18 days |
| Italy & Spain | 12–18 days |
| Other European countries | 12–18 days (approx.) |
These are estimates and are not guaranteed, as they depend on the carrier and customs clearance. Under EU consumer law, unless otherwise agreed, we deliver your order without undue delay and no later than 30 days after the contract is concluded.
4. Shipping Costs
| Destination | Shipping cost |
|---|---|
| Europe | €5 |
| United States & Canada | €7 |
Free shipping on all orders over €30. Shipping costs are always shown at checkout before you confirm and pay for your order.
5. Customs and Duties
For orders within the European Union, no additional customs duties apply. For orders shipped outside the EU (including the United States, Canada, Switzerland, Norway, Iceland and Andorra), the recipient may be responsible for any import duties and taxes.
6. Lost, Delayed or Damaged Parcels
The risk of loss or damage passes to you when you (or a third party you designate) take physical possession of the goods. If your parcel is significantly delayed, lost, or arrives damaged, contact us at contact.sheeply@gmail.com with your order number and we will help resolve the issue, including a replacement or refund where appropriate.
7. Tracking
Where tracking is available, a tracking link will be included in your shipping confirmation email.
8. Contact
Questions about shipping? Contact Sheeply at contact.sheeply@gmail.com.
Sheeply – Sacha Christophe, entrepreneur individuel (auto-entrepreneur), 15 F Chemin de la Buissière, 69140 Rillieux-la-Pape, France — SIRET 987 931 946 00014.